“Bicycle messengers provide a valuable service to the business community. They are viewed as solutions to many of the problems in the downtown core of urban centres, such as gridlock and pollution. Couriers provide a value added service that continuously improving firms seek out as a means to reduce costs and improve efficiency. The messenger is one of the most important links in the delivery of information for the business community.
The presence of bike couriers in the urban centres provides corporations with a safety net. The “laws of human procrastination” and the errors of employees heighten this importance. When an organization is in danger of missing a deadline or must be rescued from its own inefficiencies, the bicycle courier is summoned to deliver information in a secure and safe manner. As a result, stress in the workplace of downtown firms is reduced by their confidence in the bicycle messenger.”
